Shipping policy
At Luna Kudi, we strive to deliver your jewellery safely, quickly, and with care. Please read our shipping terms before placing your order.
🚚 Shipping Timeframes
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Order Processing: Orders are processed within 1–3 business days after payment confirmation.
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Estimated Delivery:
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Metro Cities: 3–5 business days
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Other Locations (India): 5–8 business days
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Remote Areas: 7–10 business days
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Currently, we ship only within India.
💸 Shipping Charges
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Free Shipping on all orders above ₹499
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For orders below ₹499, a flat ₹50 shipping charge will apply at checkout.
🔁 Order Tracking
You’ll receive tracking details via email or WhatsApp once your order has been dispatched. You can follow your package using the link provided.
❗ Delays & Exceptions
Delays may occur due to festivals, weather conditions, courier delays, or unforeseen events. While we do our best to ensure timely delivery, Luna Kudi is not liable for third-party delays but will assist you with any issues.
🚫 Incorrect Address / Failed Delivery
Please double-check your shipping address before placing the order. If a delivery fails due to an incorrect address or customer unavailability, re-shipping charges may apply.
📍 Need Assistance?
If you have any questions, feel free to contact us:
📧 lunakudi@gmail.com
📞 +91-8851717269